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Magic Stone Industry Co., Ltd

※ What are your main advantages? Why Choose China Magic Stone?
1) More than 17 years manufacturing and 8 years exporting experience, clients in more than 12 countries.
2) Factory located in Huian, Quanzhou - The Stone Carving Town of China.
3) Factory is close to China's largest production base of stone – Shui Tou, great advantage to get various stone sources. Abundant local stone quarries and imported stone resources, ensure we can develop and continue innovate diverse stone carving products.
4) Customized order are welcomed, we can take client confidentiality, to protect customer’s design.
5) Sufficient labor resource, advanced equipment, large production capabilities, stable supply scale and quick delivery time all year round.
6) Quality system inspection, satisfied service, well prepared to solve any problem at any time for our clients.



 How do you control the quality?
Magic Stone Industry Co., Ltd, team approaches all business dealings with a sense of fairness and honestly. Whenever we get an order from our customers, the top important matter for us is to control the quality. Our experienced QC staffs live in factory area, to make sure the productions are going well. When the productions is finished, our QC always check carefully with the international quality standards, such as consistent color, cut to sizes, strict thickness tolerance, no crack and damage, etc. To ensure good packing is another job for our QC staffs. They are there to make sure the wooden crates are firm and stable, no contamination, no bark.

Besides, if customer wants to check the quality before shipment by themselves, we are glad to meet you in our factory. We will support you to book hotel and provide free shuttle car service between hotel to factory.

Magic Stone enjoy great reputation in this industry by our large production capabilities, advanced equipments, skilled handcraft, quality system inspection and wealth of exporting experience. All those advantages make our clients are willing to keep long-term business relationship with us.

 
※ Do you accept retail order? What is the MOQ (minimum order quantity) you require?
Yes, we do accept retail order. Only some small carvings and sculptures, we require MOQ. We sell to wholesaler, retailer and individual, with different price policy. We would prefer FCL for saving more costs for both us and clients. In one 20’ft container, we can be mixed with various stone products. Anyway, MOQ is negotiable, please free to contact with us for detailed discussion.


※ Do you also make customized design?
Yes. We can make different size as per clients’ drawings and pictures.



※ How can I get more information or place an order?
You can e-mail, fax, or call us to place your order. Need some help? Call our customer care line on 0086 189 5922 3598, or click on the Live Chat button (Skype or MSN) to talk to one of our friendly team!


※ Can I get an additional discount?
Magic Stone treasures every opportunity to conclude business with clients from all over the world. Usually, we offer our best prices for our potential clients. Besides, the most products we exported produced by our own factory, with factory direct pricing, hence the margin of negotiation is quite small. But if order quantity is big, there maybe a little space to be more flexible. Welcome to talk with us about your demands.
 

※ What is your port of loading?
The most of carvings and sculptures are produced in our own factory which located in Huian, and Xiamen will be the port of loading. But some specific products need to be produced in our two cooperated factories, which located in Quyang, Hebei province and Jiaxiang, Shandong province. So the loading port will be change to the nearest port: Tianjin Port and Qingdao Port, separately.
Magic stone loading picture



※ How long can my order be finished?
It will depend on your order quantity and the complexity of products you purchased. Normally one container order needs 14 - 25 days.


※ Are you sure the packing will be excellent? If there have damage happens during the transportation, who will be responsible for that?
Yes, we are sure that our packing is safe enough. Magic Stone use strong wooden crates for outside packing. Some small item we use carton box first then crates. Besides, we have QC to check the packing before shipment. In addition, we will buy "all risks" insurance as per your requirement. In the case of damage happens, firstly you can refer to the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take our responsibility.
Magic Stone products packing picture


 
※ What is your acceptable payment?
L/C (Letter of Credit), T/T (Telegraphic transfer), W/T(Wire Transfer), Western Union, etc.

 
※ May I know the order procedure?
1) Selection of products and specify the dimensions. Inquire us directly about the price according your demands. Samples are available.
2) Estimation and quotation on products, shipping and insurance cost.
3) Confirmation about the order information (quantity, price, delivery time, payment terms etc.).
4) Deposit to be sent according PI, or L/C to be set up. Faxing or e-mail us the bank remittance statement as confirmation.
5) Production proceeds by our factory. Inspection of the finished products (customer comes here to inspect or our inspectors do it).
6) Packing, transport, ship to your nearest port or send to your final address. Submit the relevant documents (invoice, packing list, bill of lading) to the bank or fax them directly to clients to require the balance payment.

Processing of Carving


※How long times container will arrive after ship date?
Exact time of arrival need to be checked according the exact ship date. Below information are for reference. (Against ship from Xiamen Port)
 
United States of America
Los Angeles(12days)Long Beach(12days)Oakland(16days)
Seattle(16days)Portland(20days)
Miami, FL(26days)Savannah(28days)New York(30days)Norfolk(33days)

Canada
Vancouver(17days)Montreal(26days)
Toronto(26days)Calgary(25days)Calgary(25days)
 
Central America, and the Caribbean
Panama City(24days)Manzanillo, Panama(23days)Colon Free Zone(26days)
 
United Kingdom
Felixstowe(30days)Southampton(28day)Liverpool(28days)London(26days)
 
West European main port: 27 days
Dublin: 30days
Other destinations please email us to get our answer.


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